Account Manager

Summary: Rent-A-Center is a company that offers dynamic career opportunities with a focus on customer service and account management. The Account Manager role is responsible for managing rental accounts, delivering exceptional customer service, and driving sales growth while maintaining strong customer relationships. Responsibilities: - Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships - Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards - Maintain account health and secure payment commitments utilizing account management tools - Complete assigned routes for deliveries, pickups, and account follow-ups - Deliver white-glove customer service in-store, over the phone, and in customers’ homes - Contribute to sales growth and generate new rental agreements - Safely transport, install, and handle merchandise - Maintain showroom standards and company vehicles - Adhere to all company safety and operational guidelines Required Qualifications: - High school diploma or equivalent - At least 18 years of age - Valid driver's license with good driving record - Strong communication and customer service skills - Ability to lift and move heavy merchandise - Ability to drive a box truck - Standing and driving for extended periods of time Required Skills: Account Management, Collections, Delivery Management, Merchandise Handling, Customer Service Benefits: Rapid growth and advancement opportunities, Weekly pay, Paid time off, Medical, dental, vision, life & disability insurance, Industry leading 401(k) with company match, Flexible Spending & Health Savings Accounts, Supplemental and voluntary insurance options