Privacy Policy

Tsenta ("Tsenta," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, applications, and related services (the "Services").

By using Tsenta, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

(a) Information You Provide

• Account details (name, email, password).
• Resume(s), job application materials, and cover letters you upload.
• Information entered into forms (job preferences, work history, etc.).

(b) Automatically Collected Information

• Device information (operating system, browser, IP address).
• Usage data (features accessed, clicks, application activity).
• Log data for security and troubleshooting.

(c) Email Integration Data

If you grant us access to your email account:

• We may temporarily process limited email content for the sole purpose of detecting and autofilling one-time passwords (OTPs).
• We do not permanently store or analyze your full email contents.
• Access is restricted to OTP-related messages and processed securely.
• We do not read or store the contents of your personal emails beyond what is strictly necessary to detect OTP codes.

(d) AI-Generated Content

When you request AI assistance (e.g., resume tailoring, application question responses), we may process your input and return AI-generated output.

2. How We Use Information

We use your information to:

• Provide and improve our Services.
• Tailor your resume to job descriptions (on request).
• Generate application question responses (on request).
• Facilitate job searches and applications.
• Detect and autofill OTP codes when email integration is enabled.
• Communicate with you about updates, features, and support.
• Monitor usage and ensure security.

We do not sell your personal information to third parties.

3. Sharing of Information

We may share information:

• With service providers who help us operate (e.g., hosting, cloud storage, analytics).
• With third-party job boards or applicant tracking systems (ATS) when you choose to apply through Tsenta.
• For legal reasons, if required by law, court order, or to protect our rights.

We do not share email content, resumes, or applications with recruiters or employers unless you explicitly submit them through our platform.

4. AI Usage Transparency

• Our AI features may process your resume, job descriptions, and application questions to generate tailored outputs.
• You are responsible for reviewing AI-generated content before submitting it to employers.
• We may use anonymized or aggregated data to improve our AI systems.

5. Data Retention

• We keep your data as long as your account is active.
• You may delete your account at any time, which will remove your personal information from our active systems.
• Some limited data may be retained as required by law or for legitimate business purposes (e.g., preventing fraud, resolving disputes).

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your information.

For email integration, we use secure, limited-scope access (such as OAuth where available). We only process the minimum data required to detect OTP codes and do not retain full copies of your emails.

7. Your Rights

(a) General Rights

You can:

• Access, edit, or delete your account information through your profile settings.
• Opt out of non-essential communications.
• Delete your account; we will delete your personal data from active systems within a reasonable period.
• Revoke email access at any time in your account settings.

(b) Rights Under GDPR (EU/EEA Users)

If you are located in the European Union, you may have the following rights under the General Data Protection Regulation (GDPR):

• Right to access the data we hold about you.
• Right to request correction or deletion of your data.
• Right to restrict or object to processing.
• Right to data portability.
• Right to withdraw consent for email integration.

To exercise these rights, contact us at agnay@tsenta.com