SBM Management Services, LP→
Customer Service Rep
Entry LevelOn-siteFull-time
Location
Ogden, UT
Salary
$34k–$34k/yr
Experience
No experience required
Posted
1 month ago
Skills
cleaning methodscleaning equipment knowledgesafety training certificationbilingualcommunication skills
Job Description
Summary: SBM Management Services, LP is seeking a Customer Service Representative responsible for the cleanliness and sanitation of assigned areas. The role involves performing janitorial duties, operating cleaning equipment, and ensuring compliance with safety policies while maintaining a professional demeanor in customer interactions.
Responsibilities:
- Perform janitorial duties
- Perform all duties listed on the daily schedule
- Operate motorized cleaning equipment
- Maintain daily upkeep of assigned area
- Report incidents and hazardous conditions to supervisor
- Comply with safety rules, policies, and procedures
- Perform work assignments in a team with other employees
- Perform repetitive tasks
- Maintain clean work area
- Follow all protocols, company procedures, policies, and rules
- Take direction and respond to supervision
- Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
- Fill in during staff shortage
- Support shift lead in completing punch-list items
- Use proper personal protective equipment
- Present a professional appearance and conduct
- Understand customer service and satisfaction
- Understand reporting systems, and of the environment
Required Qualifications:
- No specific education requirement
- May be required to have a valid driver's license
- Completed all safety and task training certification
- Ability to read and interpret instructions, procedures, manuals, and other documents
- Strong verbal and written communication skills
- Knowledge of cleaning methods and equipment and willing to share with team
- Knowledge of the upkeep and care of the cleaning equipment
- Knowledge of cleaning compounds and chemicals, and their safe, efficient use
Preferred Qualifications:
- 3-6 months training or experience preferred; or equivalent combination of education and experience
- Bilingual a plus
- May be required to be forklift certified
Required Skills: Cleaning methods, Cleaning equipment knowledge
Important Skills: Safety training certification
Nice-to-Have Skills: Bilingual, Communication skills
Benefits: Comprehensive benefit packages
Benefits
Comprehensive benefit packages