SERVICE ADMINISTRATIVE ASSISTANT

Summary: Wolter is one of the fastest-growing privately owned businesses in the material handling industry. They are seeking a Service Administrative Assistant to provide clerical support to their Service Department, including answering service calls, maintaining filing systems, and managing office supplies. Responsibilities: - Answer service phones - Take service calls from customers - Create orders for technicians - Maintain filing system - Order and maintain office supplies for service department - Close repair orders - Obtain purchase order # from customers if missing. May invoice orders - May manage tech uniform program, depending upon branch - May follow up on quotes, depending upon branch - Assist, cover, train and cross-train on other service office job duties - Perform projects as requested Required Qualifications: - Ability to organize and manage multiple priorities - Excellent telephone and customer service techniques - Strong computer proficiency - Commitment to company vision and mission Important Skills: Customer service, Computer proficiency, Organizational skills Nice-to-Have Skills: Multi-tasking, Commitment to vision Benefits: Medical, Dental, and Vision Insurance, 401(k) Plan with company match, Life Insurance, Short-Term and Long-Term Disability Insurance, Critical Illness and Accident Insurance, Pet Insurance, Flexible Spending Account, Employee Assistance Program, Interest-free Tool Loans and Tool Insurance, Uniforms for Technicians, Subsidies for Safety Boots and Safety Glasses, Paid Time Off, paid holidays, and more!