Remote Sales & Loan Operations Coordinator (Phone-Heavy Role)

Summary: West Capital Lending, Inc. is a fast-growing mortgage team aiming for $100M+ in annual production. They are seeking a highly driven Sales & Loan Operations Coordinator to manage loan pipeline execution and drive revenue through proactive outreach and organization. Responsibilities: - Make 40–60 outbound calls daily (agents + borrower follow-ups) - Book qualified appointments - Re-engage warm leads - Confirm next steps and move prospects forward - Collect and organize borrower documentation - Follow up on conditions - Keep CRM fully updated and clean - Prevent delays by proactively identifying missing items - Ensure smooth communication between borrower and loan team - Monitor all active files - Flag issues early - Keep deals moving toward closing - Maintain strict follow-up discipline Required Qualifications: - U.S.-based - Comfortable working in CRM systems - Strong written and verbal communication skills - Reliable internet and professional remote setup - Ability to work aligned with PST hours (8AM–4PM preferred) Required Skills: CRM systems, Phone skills Important Skills: Verbal communication, Written communication, Organizational skills Benefits: Performance-based bonus opportunities tied directly to production and results., Opportunity to grow with a scaling business, Clear metrics and accountability structure