Human Resources Representative

Summary: VQ is a national comprehensive child, youth and family services organization committed to providing successful and effective services while adhering to the highest professional standards. As a Human Resources Representative, you will act as the primary liaison for staff inquiries related to HR and payroll, guiding talent through the hiring journey and ensuring a smooth integration into the organizational culture. Responsibilities: - Oversees the comprehensive HR function within the program, exercising discernment in hiring, promoting, and terminating employees to align with organizational goals and culture - Ensures the meticulous management of HR files, records, and documentation, upholding the utmost integrity and confidentiality - Provides clear, accurate responses to routine inquiries from candidates and employees regarding policies, benefits, and the hiring process, directing complex queries to senior HR personnel or management for resolution - Manages all payroll activities, ensuring timely and accurate processing, addressing queries, rectifying errors, and overseeing the distribution of payroll, maintaining a transparent and responsive payroll function - Executes the standardized onboarding process for new hires, ensuring a consistent, informative, and welcoming introduction to the organization - Investigates, manages, and resolves employee grievances with empathy and effectiveness, fostering a supportive and understanding work environment - Monitors and evaluates employee performance and attendance, implementing strategies to encourage productivity and punctuality - Champions the development and maintenance of a strong, positive company culture that resonates with the mission, values while promoting a supportive and inclusive workplace Required Qualifications: - Minimum of an Associate's degree accompanied by one year of Human Resource experience preferred or - Alternatively, a high school diploma or GED with a minimum of four years of Human Resources experience - Must have familiarity with HR-related software platforms, including the Google Suite and Microsoft Office, demonstrating the ability to efficiently navigate and utilize these tools - A solid understanding of applicable local and state laws and regulations is essential, ensuring compliance and informed decision-making within the HR function - Must be 21 years of age or older - Cleared tuberculosis test results - Must be able to pass a drug test - Must be able to provide proof of required vaccinations - Cleared background checks from appropriate entities, including Child Abuse and Neglect and FBI criminal background - Obtain and maintain CPR/First Aid and Crisis Prevention Intervention (CPI) certification - Must have a valid driver's license and be eligible to drive to facilitate program services as required Preferred Qualifications: - Bilingual in English and Spanish is preferred - Flexible schedule (evening, weekends, holidays) to facilitate program services Required Skills: Human Resources experience, HR-related software proficiency, labor laws Important Skills: CPR/First Aid certification, Crisis Prevention Intervention certification, Bilingual in English, Spanish Nice-to-Have Skills: Interpersonal relations, Empathetic approach, Analytical skills, Superior communication skills, Leadership qualities