Learning Systems Analyst (Cornerstone)

Summary: U.S. Bank is on a journey to help customers make better financial decisions and support community growth. The Learning Systems Analyst is responsible for managing digital learning experiences through effective administration of the LMS and LXP, ensuring operational excellence and alignment with organizational learning strategies. Responsibilities: - Test and troubleshoot eLearning modules and digital content to ensure functionality and compatibility across platforms - Upload and configure learning content in the LMS, ensuring accurate metadata, version control, and learner accessibility - Build and maintain structured learning paths, curricula, journeys and channels aligned with business needs and learning objectives - Create and manage course assignments and assignment groups to support compliance and development initiatives - Partner with learning consultants, instructional designers, facilitators, and program managers to ensure timely and accurate deployment of learning programs - Provide guidance and support to end users and stakeholders on LMS and LXP functionality and best practices in order to meet program and business needs - Identify opportunities to streamline processes and improve the learner experience through automation and innovation - Identify issues or enhancement opportunities in the learning platforms and communicate through appropriate channels - Follow all related procedures, controls and workflow - Keep information updated regarding cases and assignments in required spreadsheets, cases and other documentation - Support audits and data requests with accurate and timely documentation Required Qualifications: - Experience managing content and users within a Learning Management System (e.g., Workday Learning, Cornerstone, SuccessFactors) - Strong technical troubleshooting and problem-solving skills - Familiarity with SCORM, xAPI, and other eLearning standards - Experience with ServiceNow or other similar ticketing system - Ability to manage multiple priorities and meet deadlines in a fast-paced environment - Excellent attention to detail and organizational skills - Strong communication and collaboration abilities - Proficiency in Microsoft Excel and reporting tools - Experience working in a corporate or enterprise learning environment Required Skills: Learning Management System, Technical troubleshooting, SCORM, xAPI Important Skills: ServiceNow, Microsoft Excel Nice-to-Have Skills: Corporate learning experience, Attention to detail, Organizational skills, Communication skills, Collaboration abilities Benefits: Healthcare (medical, dental, vision), Basic term and optional term life insurance, Short-term and long-term disability, Pregnancy disability and parental leave, 401(k) and employer-funded retirement plan, Paid vacation (from two to five weeks depending on salary grade and tenure), Up to 11 paid holiday opportunities, Adoption assistance, Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law