Index Sales & Service Intern

Summary: TMX Group is a leading global exchange company that connects cross-functionally to enhance capital markets. As an Index Sales & Service Intern, you will assist in identifying target clients, improving service processes, and supporting sales efforts through market research and client engagement. Responsibilities: - Work closely with the Global Head of Sales and Senior Service Lead to identify and classify the top clients - Contribute to the continuous improvement of our service processes by documenting and updating standard operating procedures for index operations and client support - Maintain meticulous client records and internal databases, ensuring data integrity and confidentiality across our index products - Facilitate the pre-sales process by preparing pitch decks, market analysis summaries, and client-facing materials that highlight the value of VettaFi's index solutions - Play a key role in tracking market trends and competitive intelligence within the index and ETF landscape, summarizing findings for the sales team - Generate impactful reports on key sales metrics, pipeline status, and client engagement, providing valuable insights to the commercial teams - Support preparation of materials for major industry events and VettaFi index launches Required Qualifications: - Pursuing a degree or diploma in Finance, Economics, Business Administration, or a related field - Must be well versed in leveraging AI: specifically Gemini but open to other AI tools - Highly organized with an exceptional attention to detail and a commitment to data accuracy - Strong communication skills, both written and verbal, with a client-service mindset - Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google Suite (Gmail, Docs, Sheets, etc.) - Interest in financial markets, investment vehicles (ETFs), or broadly investing - Proactive, resourceful, and eager to learn and grow within the financial services/fintech industry - Proven experience as a team player who thrives in a collaborative environment and enjoys supporting others Required Skills: AI tools, Market research, Client service Important Skills: Microsoft Office Suite, Financial markets knowledge Nice-to-Have Skills: Proactive attitude, communication, Organizational skills, Team player Benefits: Generous time-off and leaves, Culture of flexibility and balance