Sales Representative

Summary: Spectrum provides superior communication and entertainment products for residential and business customers. The Sales Representative role involves selling products and services to customers in assigned multi-dwelling units through door-to-door solicitation and lobby events, while actively enhancing the customer experience and meeting sales goals. Responsibilities: - Actively and consistently support all efforts to simplify and enhance the customer experience - Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio - Solicits residential customers through door-to-door solicitation and lobby events - Generates incremental revenue from existing customers by adding new/additional services - Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved - Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions - Attends and actively contributes to sales meetings and training programs - Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting - Collect and account for funds and provide receipts according to Company policy and guidelines Required Qualifications: - Knowledge of cold call sales skills, persuasion, and clear communication skills - Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle - Ability to work outside for extended periods in any season and/or during inclement weather - Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications - High School Diploma or equivalent work experience - Experience in sales or customer service – 0 to 6 months Preferred Qualifications: - Knowledge of communications technologies and services, with an emphasis on data networking fundamentals - Knowledge of cable or telecommunications services - Experience with consumer education of products and services - Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required - Sales or relevant work experience – 1+ Required Skills: Cold call sales skills, Persuasion, Clear communication Important Skills: Sales experience, telecommunications Nice-to-Have Skills: Customer service experience, Consumer education, networking, devices