Assistant Account Manager

Summary: Sovereign Insurance Group is a leader in the nonprofit, commercial property and casualty marketplace. The Assistant Account Manager assists in the day-to-day servicing of commercial lines clients, supporting Account Managers by handling processing and maintaining exceptional customer relations with clients and insurance companies. Responsibilities: - Prepare submission material on all renewal accounts that need remarketing - Track expiration listing and independently initiate renewal process with both the carrier and client - Prepare renewal applications for client completion via our third-party application platform, manage communication with the client throughout the process of completion - Manage carrier and insured communications throughout renewal process - Initiate endorsement requests in operating system and submit to carriers - Handle questions, research and resolve problems - Interact with carriers and internal/external customers to ensure delivery of exceptional Customer service and adherence to policies and procedures - Follow up on receipt of loss runs and loss run recommendations, interpreting reports and explaining to insured as needed - Conduct negotiations with underwriters regarding policy premiums - Engage with underwriters to clarify or challenge information that is incomplete or inconsistent with established knowledge and coverage requirements - Prepare executive summaries and various renewal documents for presentation to clients - Work in a team environment on a specified book of business - Perform other duties as may be required or assigned Required Qualifications: - Bachelor's degree in a business-related program or equivalent experience in the insurance industry - Proven experience in commercial lines property & casualty account servicing preferred - A valid resident Property & Casualty insurance license is required - Proficiency in the use of Microsoft Office Suite - Knowledge of, or the ability to learn, AMS360 and ImageRight - Proactive and eager to gain expertise, market knowledge, and drive to deliver exceptional service - Knowledge of insurance regulations, industry standards, and compliance best practices - Ability to multitask and juggle several responsibilities simultaneously while meeting deadlines - Strong written and verbal communication skills - Excellent organizational skills and attention to detail - Ability to work in a team environment, with a positive attitude, and willingness to help others - Able to work under pressure and time constraints in a fast paced environment Required Skills: Property & Casualty license, Commercial lines experience Important Skills: Microsoft Office Suite, AMS360 knowledge, Insurance regulations knowledge Nice-to-Have Skills: multitask, communication skills, Organizational skills, Teamwork, Attention to detail Benefits: Health insurance, vision, dental, life insurance, and more. This includes an employer-sponsored HSA, paid coverage for employees, and cost-sharing for families, 401K with employer matching, PTO and paid holidays to support work-life balance. PTO is based on experience and is expected to increase over time, A casual office environment with a dedicated and professional team, Hybrid opportunities in Tampa, FL and Berwyn, PA, Remote opportunities in DE, FL, LA, NJ, PA, SC, TX