Field Service Technician

Summary: Pacific Office Automation is the largest independently owned office technology and document imaging dealer in the nation, and they are seeking an Entry-Level Field Service Technician to support customers in the Honolulu area. The role involves troubleshooting, repairing, and maintaining office equipment while providing high-quality technical support in the field. Responsibilities: - Troubleshoot, repair, and maintain office equipment such as copiers, printers, and multifunction devices - Provide high-quality technical support to customers in the field - Communicate clearly with customers to ensure a positive service experience - Diagnose and resolve unique technical issues - Manage your time, daily service calls, and assigned territory efficiently Required Qualifications: - Mechanical and electrical aptitude - A problem-solver who enjoys hands-on work and customer interaction Preferred Qualifications: - Experience with Canon, Ricoh, HP, Xerox, or similar equipment is a plus - Strong computer skills are a plus Required Skills: Mechanical aptitude, Electrical aptitude Important Skills: Technical support, Troubleshooting Nice-to-Have Skills: Customer interaction Benefits: Paid training and certifications, Career advancement and leadership opportunities, Supportive, team-oriented environment, Medical, Dental, Vision, and Life insurance, 401(k) with company match, PTO, vacation, and sick leave, Flexible Spending Account (FSA) programs