Client Relations Specialist

Summary: Lovet Pet Health Care is a growing animal hospital with over 20 locations, dedicated to providing outstanding healthcare for pets. They are seeking a Client Relations Specialist to create positive impressions and build trust with clients while managing front desk responsibilities. Responsibilities: - Greeting patients and clients with a warm, friendly smile and convey a calm, compassionate, and reassuring demeanor - Help answer any questions a client may have, including referring them to another team member if needed - Update patient records - Collect and process payments - Retrieve prescriptions - Assist clients with pet supply and grooming purchases - Maintain the front lobby area in a clean, neat, and orderly manner Required Qualifications: - Comfortable interacting with furry, fuzzy, feathered, and scaly friends with calm and compassion - Have strong interpersonal and oral communication skills - Have basic office skills such as typing, filing, and professional phone etiquette Preferred Qualifications: - Have your high school diploma or equivalent Required Skills: Interpersonal skills, Oral communication Important Skills: Basic office skills Nice-to-Have Skills: Compassionate demeanor, Customer service Benefits: 3 weeks of Paid Time Off in your first year, 7 paid holidays, Scrub/uniform allowance, Health, Dental, Vision, and HSA, Paid parental leave, Hands on training and mentorship, Personal and professional development and opportunities for growth