Front Desk Receptionist and Administrative Assistant

Summary: Intelligent Office is a well-established franchise in the phone/reception and executive office field, seeking a full-time Front Desk Receptionist and Administrative Assistant. The role involves answering multi-line phone systems, scheduling appointments, greeting visitors, and performing various administrative duties in a professional environment. Responsibilities: - Answering a multi-line phone system for several dozen companies - Follow a detailed call handling procedure for each client - Scheduling Appointments, filling out intake forms and taking messages - Sorting and filing mail, mail scanning and uploading - Logging packages and client drop-offs - Greeting visitors and clients to the office in a professional and friendly manner - Data entry and programming phone software - Administrative duties such as light cleaning of conference rooms and main areas, maintaining a filing system and tracking client usage - Responding promptly to emails and messages - Programming new client services - Witness and Notarize documents for clients - Representing the business with a positive attitude and professional appearance Required Qualifications: - Voicemail message is required in order for us to call you for an interview - Full-time availability Monday-Friday, 8:00am to 4:45pm - Answering a multi-line phone system for several dozen companies - Follow a detailed call handling procedure for each client - Scheduling Appointments, filling out intake forms and taking messages - Sorting and filing mail, mail scanning and uploading - Logging packages and client drop-offs - Greeting visitors and clients to the office in a professional and friendly manner - Data entry and programming phone software - Administrative duties such as light cleaning of conference rooms and main areas, maintaining a filing system and tracking client usage - Responding promptly to emails and messages - Programming new client services - Witness and Notarize documents for clients - Representing the business with a positive attitude and professional appearance - Outgoing, friendly personality - Great multi-tasking skills - Willingness to Learn - Reliable - Team player - Intermediate Microsoft Office Suite skills with a focus on Word and Excel - Strong attention to detail and follow-through - Initiative - Organization skills - Positive Attitude - Call Experience - Customer Service Experience - Verbal and Written communication - Customer Service Focus - Microsoft Office Skills - Multitasking - Ability to handle difficult clientele - Ability to become a notary - Good with Interruptions - High school or equivalent (Required) - Ability to Commute: Boulder, CO 80303 (Required) - Job requires sitting in front of a computer screen for extended periods of time - Must be able to sit for long periods of time and look at a computer screen - Light cleaning duties are expected such as wiping down conference room tables, dusting as needed, adjusting conference room chairs, wiping out microwave and fridge periodically etc - Retrieving packages for clients, must be able to lift and carry up to 25 pounds Preferred Qualifications: - Bilingual (Spanish) - Spanish (Preferred) Required Skills: Microsoft Office Suite, Customer Service Experience Important Skills: Call Experience, Verbal, Bilingual (Spanish), Written communication Nice-to-Have Skills: Multitasking, handle difficult clientele, Willingness to Learn, Attention to detail, Organization skills, Positive Attitude, Initiative, Team player Benefits: Paid Vaction and Sick Leave, Healthcare (Medical, Dental and Vision), 401k, Paid Holidays, Dental insurance, Health insurance, Life insurance, Paid time off, Vision insurance