PT Customer Service Associate

Summary: Hannaford Supermarkets is a local market with a rich history dating back to 1883, focused on sustainability and local sourcing. They are seeking a part-time Customer Service Associate to provide outstanding customer service, maintain store cleanliness, and assist with various tasks as assigned. Responsibilities: - Provide outstanding friendly customer service - Observe and follow all company policies and established procedures - Clean check-stands daily and assist in prompt cleanup of spills and breakage - Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy - Assist in special projects and perform other functions as assigned by supervision - Work within our company's management planning (MPP) guidelines to maintain productivity - Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards - Treat all associates with fairness, dignity, and respect - Perform accurate price check function - Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials - Sweep floors during store hours and assist in other maintenance duties such as cleaning break rooms, rest rooms as assigned - Assist in prompt cleanup of spills and breakage of glass or plastic containers to eliminate potential hazards and prevent accidents - Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior - Keep the inside and outside of the store clean and in good order - BOTTLES where applicable: Sort returnable bottles in compliance with vendor requirements - Perform all other duties as assigned Required Qualifications: - Effective communication and customer service skills - Must meet minimum age requirements to perform specific job functions - Willingness to learn multiple tasks - Demonstrated ability to perform the technical requirements of the job - Use hands frequently/continuously, grasping, reaching and hand/arm motions while standing the majority of the shift - Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion - Push or pull up to 75 pounds on occasion - Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners - Work in and out of inclement weather when necessary - Gather up to five shopping carts and push them to designated areas - Move empty bottles and containers from the front end to the back room Preferred Qualifications: - Greet all customers and provide them with prompt courteous service and assistance - Bag or package merchandise according to established company policies and procedures - Sort and return return-to-stock items (put-backs) back to their normal shelf locations with priority attention given to refrigerated and perishable items - Gather shopping carts and take them to designated areas and pickup points - Provide carryout service in accordance with the company's guidelines - Add up and record bottle returns into a cash register/bottle slip to provide customers with the most accurate and effective service possible - Comply with all safety standards while operating the bottle crushing equipment - Must be able to meet the physical requirements of the position, with or without reasonable accommodations Required Skills: Customer service skills Important Skills: Effective communication Nice-to-Have Skills: Willingness to learn, Technical job requirements, Safety standards compliance