Billing Analyst

Summary: Gogo is a company focused on providing aviation solutions, and they are seeking a Billing Analyst to join their Accounting team. The role involves managing services receivables, including customer billing setup, account maintenance, and responding to customer inquiries regarding billing. Responsibilities: - Responsible for customer billing setup and account maintenance based on customer agreements and service fees - Audit monthly billing cycles within billing systems - Process credit memos/adjustments in billing system - Respond to customer services billing inquiries via email, phone - Help with annual Financial and SOX audits - Maintain files on customer accounts - Setup and process credit card payments - Generate ad hoc invoices and proforma invoices - Work with other teams to resolve billing issues - Upload of invoices to 3rd Party each month - Update POs for Continued Services Required Qualifications: - Bachelor's Degree in Accounting, Finance, or equivalent work experience - 1-3 years' experience working in an accounting or billing department preferred but open to recent graduates - Intermediate to advanced Excel skills - Familiarity with other Office products (Outlook, Visio, Power Point, Word) - Strong problem-solving skills and analytical ability - Ability to meet all required billing and month-end close deadlines - Exceptional written and verbal communication skills with ability to convey complex billing information clearly, concisely and professionally Preferred Qualifications: - Telecommunications industry experience is preferred - Government billing experience a plus - Solid work ethic, exceptional interpersonal skills, and attention to detail - Strong organizational and accuracy skills - Proactive, self-directed and ability to work well under pressure - Capability to set priorities and successfully multi-task - Ability to learn new systems quickly Required Skills: Excel Important Skills: Accounting, Billing systems, Analytical skills Nice-to-Have Skills: Communication skills, Problem-solving skills, Organizational skills, Interpersonal skills, Attention to detail, Time management Benefits: Medical, dental and vision coverage, Immediate vesting 401k plan, Paid time off, Volunteer time off, Employee Stock Purchase Plan