Event Sales Manager, Venues - Chicago, Illinois

Summary: Encore is a company focused on delivering exceptional event experiences, and they are seeking an Event Sales Manager to guide customers through their event planning journey. The role involves generating revenue through a consultative sales approach, maintaining relationships with hotel personnel, and ensuring a seamless event experience for clients. Responsibilities: - Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore’s sales process and methodology - Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned - Effectively collaborate with vendors and other departments/divisions of the company to capture and service events - Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience - Understand event cost structure and incorporates this into solution designs according to established profitability guidelines - Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments - Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences - Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges - Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times - Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers - Maintain a healthy pipeline at all times that ensures achievement of established revenue targets - Ensure all known opportunities are in CRM and completely accurate and updated at all times - Support the sales forecasting efforts at home location, ensuring they are accurate and submitted timely - Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented - Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events Required Qualifications: - BS/BA or 1+ years of Encore or equivalent experience required - Technical aptitude and computer proficiency required - Strong written and verbal communication skills Preferred Qualifications: - 1 year technology sales or hospitality experience preferred - Prior sales experience in audiovisual is a plus - Knowledge of hospitality industry and sales processes preferred Required Skills: Technology sales experience, Hospitality industry knowledge Important Skills: Audiovisual sales experience, Technical aptitude, Computer proficiency Nice-to-Have Skills: Relationship management, Sales accountability, communication skills, Collaboration