Event Sales Manager, Audio Visual- New Mexico

Summary: Encore is a company focused on delivering exceptional event experiences, and they are seeking an Event Sales Manager to guide customers through the event planning process. The role involves revenue generation, relationship management, and ensuring customer satisfaction through effective collaboration and service delivery. Responsibilities: - Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore’s sales process and methodology - Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned - Effectively collaborate with vendors and other departments/divisions of the company to capture and service events - Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience - Understand event cost structure and incorporates this into solution designs according to established profitability guidelines - Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments - Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences - Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges - Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times - Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers - Maintain a healthy pipeline at all times that ensures achievement of established revenue targets - Ensure all known opportunities are in CRM and completely accurate and updated at all times - Support the sales forecasting efforts at home location, ensuring they are accurate and submitted timely - Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented - Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events Required Qualifications: - BS/BA or 1+ years of Encore or equivalent experience - Technical aptitude and computer proficiency - Strong written and verbal communication skills Preferred Qualifications: - 1 year technology sales or hospitality experience - Prior sales experience in audiovisual is a plus - Knowledge of hospitality industry and sales processes Required Skills: Technology sales, Hospitality experience Important Skills: Audiovisual sales, Technical aptitude Nice-to-Have Skills: Communication skills