Retail Service Associate

Summary: Comcast is a Fortune 50 leader in media and technology, seeking a Retail Service Associate to support the store team in delivering a best-in-class customer experience. The role involves maintaining inventory, assisting customers, and ensuring the store environment is clean and organized. Responsibilities: - Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store - Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning and reports to leadership when exceptions are found - Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner and is well prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return - Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory. Assists with receiving inventory and properly stocking the back of house to store standards - Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process - Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience - Readily adjusts and adapts to store management priorities and direction always demonstrating professionalism and integrity - Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary - Other duties and responsibilities as assigned Required Qualifications: - High School Diploma / GED - 0-2 Years of relevant work experience - Must be able to carry and lift up to 25 pound boxes - Stand and move about the store constantly - Regular, consistent and punctual attendance - Must be able to work nights and weekends, variable schedule(s) and overtime as necessary - Provides strong understanding and enthusiasm for technology, especially company products and services - Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning - Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner - Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory - Helps the leadership team by conducting the weekly cycle count process - Knows current processes and procedures and suggests improvements - Readily adjusts and adapts to store management priorities and direction - Understand our Operating Principles; make them the guidelines for how you do your job - Own the customer experience - Know your stuff - be enthusiastic learners, users and advocates of our technology - Win as a team - make big things happen by working together - Be an active part of the Net Promoter System - Drive results and growth - Support a culture of inclusion in how you work and lead - Do what's right for each other, our customers, investors and our communities Preferred Qualifications: - Customer-Focused - Workplace Organization - Teamwork - Self Motivation - Communication - Resilience - Professional Integrity Required Skills: Customer-Focused Important Skills: Workplace Organization, Teamwork Nice-to-Have Skills: Resilience, Professional Integrity, Self Motivation, Communication Benefits: Commission under the terms of an applicable plan, Bonus, Best-in-class Benefits