Account Manager

Summary: Centene Corporation is transforming the health of communities by providing services to 28 million members. The Account Manager will manage client accounts, resolve issues, and assist in the implementation of strategic plans to ensure client satisfaction. Responsibilities: - Serve as the day-to-day contact for assigned accounts, interacting with client contacts to facilitate problem resolution and promote high client satisfaction - Work cross functionally with internal departments regarding client needs and requests, contractual obligations, work procedures, benefit change requests, and other elements of supporting assigned clients - Assist the Account Executive with account renewals, benefit enrollment meetings, and overall compliance with client contracts - Manage plan setup and benefit configuration of new and existing clients in PBM system - Participate in new client implementation meetings, finalists meetings, conferences and tradeshows - Develop contract amendments under the direction of the Account Executive - Document appropriate client specific information in Salesforce.com - Ability to travel - Performs other duties as assigned - Complies with all policies and standards Required Qualifications: - Bachelor's degree in Business Administration, Healthcare Administration, related field or equivalent experience - 1+ years of sales or client/account management experience in healthcare preferred - Ability to travel Required Skills: Client account management, Sales experience, Healthcare knowledge Important Skills: Salesforce.com Nice-to-Have Skills: Problem resolution, Contract management, Benefit configuration, Cross-functional collaboration Benefits: Health insurance, 401K, Stock purchase plans, Tuition reimbursement, Paid time off plus holidays, Flexible approach to work with remote, hybrid, field or office work schedules