Delivery Coordinator

Summary: Campers Inn RV is the Nation’s Largest Family-Operated RV Dealership, dedicated to helping people enjoy the RV lifestyle. The Delivery Coordinator role involves scheduling delivery appointments and serving as a point of contact for customers, ensuring a seamless delivery experience. Responsibilities: - Maintains a thorough knowledge of RV parts and accessories - Exceptional customer service skills with the desire to exceed expectations - Ability to greet, educate and sell RV products to customers - Schedule appointments with designated staff - Coordinates readiness of the unit - Serves as the point of contact between staff and customer - Demonstrates features and proper use of the vehicle, show the customer navigation, (i.e. help them connect Bluetooth to their mobile phone) - Makes sure customer is aware of status of unit - Makes sure unit is ready for customer on day of delivery - May cross train to perform other duties (Service Writer, Cashier) - Performs other miscellaneous duties as assigned Required Qualifications: - High school diploma or equivalent is required - Must have intermediate computer skills - Must have excellent organizational and follow-up skills - Requires continuous visual ability for use of computer, files, and reports - Ability to bend or sit for long periods of time - Ability to reach above shoulders and lift a minimum of 50 pounds Preferred Qualifications: - Valid driver's license and good driving record is preferred - One year of RV dealership experience or RV owner highly preferred - Minimum 6 months customer service background preferred - Working knowledge of policies and procedure of RV sales and service departments is preferred - Proficient with MS Office - Knowledge or ability to learn company system applications, including Motility Systems2K and other software as applicable Required Skills: RV dealership experience, Customer service skills Important Skills: computer skills, MS Office proficiency, Organizational skills Nice-to-Have Skills: RV parts, learn software Benefits: Ongoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing education, Comprehensive health and welfare plan to all full-time employees (30+ hours/week), including:, Major Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance (Basic, Supplemental, Spouse, and Child available), Employee Assistance Program (EAP), Paid Time Off, Qualified retirement plan (401k) with Employer Match, Fair and competitive compensation